Ibis Surabaya City Center, Surabaya
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel is in a very central location, close to malls, food stalls, and entertainment spots, making it convenient for guests. The rooms, although not very spacious, are equipped with all the essentials and offer a variety of breakfast options from both Western dishes to traditional Indonesian favorites. The service provided by the staff is exceptional, with quick check-in processing and helpful assistance in accommodating special requests like connecting rooms for families. The dining experience offers a good selection of quality food, although leaning more towards Indonesian cuisine. Overall, the hotel ensures a comfortable stay with its strategic location and attentive service.
The hotel is centrally located in Surabaya, providing great access to various areas of the city. The rooms are clean and comfortable, offering a mix of Western and traditional Indonesian breakfast options. The staff is friendly and accommodating, making the stay pleasant. However, the dining experience leans more towards Indonesian cuisine than Western dishes.
I had a wonderful stay at the hotel. The rooms were spacious, modern, clean, and very comfortable. The location is superb, being close to Tunjungan Plaza, one of the biggest malls in Surabaya. The service was top-notch, with excellent communication and a warm welcome. However, the dining options were a bit too 'Indonesian,' and drop-off and pickup were a bit tricky.
The hotel was very clean with simple furniture and good AC, offering a variety of breakfast options. The rooms had a fresh smell and were tidy. The service was friendly and helpful, providing a map of places of interest. The location was central, making it easy to reach various areas. The dining options were delicious and varied. The facilities were well-maintained.
The hotel rooms were comfy, clean, and typical of ibis standards with plenty of light. The breakfast offered a wide range of options. The staff was friendly and helpful. The location was central, near a Shopping Mall, and with various food choices close by. The dining experience catered well to Asian and European travelers. Overall, a good value for money option.
The hotel is conveniently located in the heart of Surabaya, offering easy access to various attractions and shopping areas. The rooms, although not very spacious, are well-equipped with everything we needed, but the strong cigarette smell was a downside. The breakfast selection includes a mix of Western and traditional Indonesian dishes like nasi kuning and bubur ketan.
My stay at the Ibis hotel was quite pleasant overall. The rooms, though not too spacious, had everything we needed and were clean and tidy. The breakfast offered a wide variety of options to choose from, which was a nice touch. The service was friendly, efficient, and helpful, especially in dealing with my morning complaint. The location was convenient, being close to one of the largest shopping malls and situated in a business area near Tunjungan Plaza. The dining experience was different each time and tasty, catering well to Asian and European travelers. The facilities were satisfactory, making for a comfortable stay.
The hotel offers spacious and modern rooms with nice city views, though they can feel a bit small. The service is excellent, from hospitality to dining and other amenities. The location is at the center of Surabaya, making it convenient for exploring the city. The dining options are good but could have more variety. Overall, a great value for a stay in Surabaya.
I had a wonderful stay at this hotel. The rooms were clean and comfy, close to Tunjungan Plaza, despite being slightly small, they had everything we needed. The service was top-notch, with warm and helpful staff, especially 'Dodo', who made me feel very welcome. The location was strategic, surrounded by food vendors, convenience stores, and just a stone's throw from Tunjungan Plaza. The dining experience was enjoyable, with a wide variety of good quality food. Overall, a great value for money choice in Surabaya.
I had a pleasant stay at this hotel. The rooms were clean and nicely designed, offering a mix of Western and traditional breakfast options. The staff, especially DEO, were very helpful and accommodating. The location is superb, right in the city center and close to shopping malls. However, the dining choices were a bit limited with mainly Indonesian dishes.
I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. The dining experience was good, offering a wide choice of quality food. The strategic location surrounded by food vendors and convenience stores was a big plus.
My stay at the hotel was delightful. The rooms were clean, comfortable, and worth the value, located conveniently close to Tunjungan Plaza. The service was friendly and helpful, adding a personal touch to my experience. The location was strategic, surrounded by food vendors, 24-hour convenience stores, and just a stone's throw away from the bustling Tunjungan Plaza. The dining experience offered a variety of tasty options suitable for both Asian and European travelers. Overall, a great stay with a few minor drawbacks.
The hotel offers a variety of breakfast options from Western to traditional dishes like nasi kuning and bubur ketan in a clean, fully equipped room located on the 3rd floor. The staff were friendly, but there was a delay in reporting a forgotten item. The location is superbly centralized on Surabaya's main street and near delicious food spots, though breakfast could have more Western choices. The dining experience is tasty but leans heavily on Indonesian cuisine, and the facilities are modern and efficient with affordable pricing.
My stay at the hotel was delightful! The spacious and modern rooms offered fantastic views of the city, and everything was clean and well-prepared. The breakfast selection was abundant, ranging from Western dishes to traditional Indonesian delicacies like nasi kuning and bubur ketan. One minor downside was the limited variety of Western food options in the dining choices.
My stay at the hotel was a mix of highs and lows. The rooms were average with a persistent sweat smell that was a downside, but they were overall clean and tidy. The breakfast spread, offering plenty of options, was a highlight for me. The hotel's value for money and proximity to Tunjungan Plaza, one of Surabaya's largest malls, added to its appeal.